This study was designed to analyze some of the services offered by Illinois libraries serving populations of fewer than 2,500, particularly in terms of how they operate and which circulation services are used most frequently. A questionnaire was mailed to 192 libraries, with 131 or 68.2% returning usable responses. Among the general findings: (1)…

This study explored the relationship between expanded information and referral (I&R) services and traditional reference services in public libraries in North Carolina. Results show librarians feel I&R services should be limited to those closely related to traditional reference services. Other I&R services typically provided by social…

In addition to a literature review emphasizing definitions, statistics, and legislation concerning learning disabilities, this paper presents the results of a 1987 survey of academic libraries regarding their services for postsecondary learning disabled students. Responses (n=525) to the questionnaire indicated that, as a group, academic…

Provision of library service to the blind and visually impaired and the development of standards for libraries providing this service are reviewed. The development of guidelines for libraries serving the deaf and hard of hearing is also discussed. Thirty-one references are cited. (EJS)

Reviews the various techniques and methods employed to measure user preferences with respect to the provision of particular library services. The ranking of user preferences, direct judgment methods of measurement, tradeoff analysis, and conjoint analysis are among the topics discussed. A reference list is included. (JL)

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

Describes a survey of 33 Research Libraries Group (RLG) academic libraries that was conducted to determine the extent to which they were involved in the use, collection, and support of machine-readable text files used in textual analysis. A selected bibliography of research in computer-aided textual analysis is included. (69 references) (LRW)

This document reports the results of a library use study conducted at Frazar Memorial Library (Louisiana) in 1983 as a follow-up study to a 1976-77 library use study. The purpose of this investigation was to determine the extent to which patrons used and were satisfied with library services, to identify areas for improvement, and to gather data…

This survey of academic public service librarians shows a decline in negative stereotypical perceptions of older adults from earlier studies. However, this may not necessarily indicate a desire to offer services to the elderly, and the factor of self-selection may be present with regard to librarians' involvement with such services. (Author/EM)

Data derived from study of 142 natural science museums and nature centers indicates that 90 percent of facilities had libraries (46 percent informally organized). Libraries are not funded to same degree as extra-exhibit educational programs; staffing is less often full-time and professional; collections, services and use levels show great…

Relevant studies on support from sociology, psychology, and communications, as well as library and information studies, are summarized and applied to analyze the services of the University of Wisconsin-Madison's Cooperative Children's Book Center, a library widely sought for intellectual freedom support. (MES)

Discussion of the use of academic libraries by external users focuses on a study that investigated how libraries deal with local business people as external users. Literature on external access to academic libraries is reviewed, and fee-based information services are considered. (42 references) (LRW)

Examines changes in the perceptions of public library children's services by library professionals through a content analysis of entries in "Library Literature" since 1958 which refer to children's library services and populations served. The opinions of current library administrators are compared to those of 100 years ago. (EM)

Reports on survey utilizing questionnaires, interviews, examination of relevant records, and personal observation to assess state of the art of college libraries in Kerala (smallest Indian state). Administrative set-up, organizational efficiency, finances, book selection and acquisition, technical processing, library collections, library services,…

Summarizes the debate concerning use of desks versus counters in reference areas of academic libraries. Librarians argued whether patrons were more likely to approach a standing or a sitting librarian. In general, patrons preferred approaching a standing librarian; however, only small studies were conducted. In practice, libraries are designed in…