Traces the history of the field of bibliometrics from ancient times to 1969, when the term was proposed as a substitute for "statistical bibliography," and discusses the theories of Lotka, Zipf, and Bradford; library use studies; citation analyses and bibliographic coupling. (Author/EM)

Surveys the literature on the lack of use of government documents collections in academic libraries and discusses using library displays to increase awareness. Bibliographies on preparing library displays, locating ideas for government documents displays, increasing awareness and use of government publications, and specific documents for displays…

This paper is a review and analysis of published research in the field of shelf classification in libraries, as well as an assessment of future prospects. Past, present, and proposed rationales for shelving books are described; results of investigations, surveys, and user studies are summarized; and suggestions for further research are presented.…

This document reports the results of a library use study conducted at Frazar Memorial Library (Louisiana) in 1983 as a follow-up study to a 1976-77 library use study. The purpose of this investigation was to determine the extent to which patrons used and were satisfied with library services, to identify areas for improvement, and to gather data…

This review takes a critical approach in summarizing and evaluating the methodology and scope of catalog use studies, with emphasis on the subject approach to card catalog searching. Subject access is defined in this report; however, the process of subject searching, described repeatedly in library literature, has been based upon common sense…

Discussion of the use of academic libraries by external users focuses on a study that investigated how libraries deal with local business people as external users. Literature on external access to academic libraries is reviewed, and fee-based information services are considered. (42 references) (LRW)

A survey of over 200 academic, public, and special libraries in 13 selected states was conducted in the fall of 1979 to provide a state of the art report on online or computerized reference services. Libraries were selected from states which had demonstrated leadership in networking, and data were sought in four areas: (1) users of online…

Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)

Describes the use of library surveys as a tool for library planning in the United States from the late 19th century to the present. Different eras of library planning in the United States are identified, and the weaknesses and strengths of the survey method are discussed. (CLB)

Presents a methodology for construction of location modeling for public library facilities in diverse urban environments. Historical and current research in library location is reviewed; and data collected from a survey of six library systems are analyzed according to population, spatial, library use, and library attractiveness variables. (48…

Reviews the literature of government document use from mid-1977 through December 1989. The literature is identified and analyzed in terms of 6 library surveys, 3 citation studies, and 13 user surveys. Research findings indicate that social scientists are the heaviest users of documents. (Author/MAB)

This review of the transition from library card catalogs to online public access catalogs (OPAC) (1981-1982) discusses methods employed by online catalog use studies (self-administered questionnaires, OPAC transaction logs, focused-group interviews, feature analysis, online search and retrieval experiments) and new directions for OPAC research…

Reviews current state of the art pertaining to measurement and use of the construct of user satisfaction (user's self-reported degree of satisfaction with library services) and reports results of survey of 623 public library patrons measuring user satisfaction, evaluation of services, library use, and individual characteristics. Twenty-six sources…

Literature analysis indicates that surveys are not widely used in the planning process for academic libraries because of difficulties with design of user studies, translation of survey results into management decisions, and acceptance of survey data by librarians. Trends such as competition from private information sources will force a change in…

Examines the extent to which microcomputer availability has affected the use of traditional information sources. Surveys of microcomputer use are summarized, results of surveys conducted at the Liverpool Public Library (New York) and University College Dublin are reported, and future roles of libraries or information services are suggested. (44…