A series of 12 articles on managing leisure services focuses on the aspects of: (1) cooperative goal structuring; (2) management by objectives; (3) designing organizational charts; (4) labor relations; (5) cost effectiveness analysis; (6) fund accounting; (7) employee selection; (8) developing a marketing strategy; and (9) equitable distribution…

This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…

Explores the implementation of Total Quality Management (TQM) in the context of art education administration. Maintains that successful employment of TQM principles depends on four criteria. These include continuous improvement, pursuit of goals, open discussion and critiques, and professional development. (MJP)

Needs and methods for the evaluation and development of higher education administrators are reviewed in this monograph. Three major reasons for evaluation are cited: external and internal pressure, improvement of performance of individual administrators, and improvement of performance of the institution. Different approaches to evaluation are…