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Understanding Listening Competency: A Systematic Review of Research Scales
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Fontana, Peter C.; Cohen, Steven D.; Wolvin, Andrew D. – International Journal of Listening, 2015
To better understand what constitutes listening competency, we perform a systematic review of listening scales. Our goal was twofold: to determine the most commonly appearing listening traits and to determine if listening scales are similar to one other. As part of our analysis, we identified 53 relevant scales and analyzed the scales…
Descriptors: Listening Skills, Competence, Measures (Individuals), Rating Scales