The literature and the employee and workforce surveys rank collaborative problem solving (CPS) among the top 5 most critical skills necessary for success in college and the workforce. This paper provides a review of the literature on CPS and related terms, including a discussion of their definitions, importance to higher education and workforce…

Uses a laboratory experiment involving role-playing groups to show that an assigned majority rule is likely to lead to higher-quality solutions than unanimity and no-decision rule. Results indicated under majority rule workers resistance to the foreman's power often resulted in a successful search for a better solution. (JAC)