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Balzer, William K.; Francis, David E.; Krehbiel, Timothy C.; Shea, Nicholas – Quality Assurance in Education: An International Perspective, 2016
Purpose: The purpose of this paper is to synthesize the accumulated body of research on Lean in higher education, draw conclusions to help guide successful Lean implementations and propose future research directions to establish a rich base of knowledge that informs both practice and research. Design/methodology/approach This literature review…
Descriptors: Higher Education, Educational Quality, Strategic Planning, Educational Improvement