This article describes Outcome Based Management components, including identifying highest level outcomes, targeting priorities, clarifying outcomes, maintaining stakeholder collaboration, declaring realities, producing stakeholder benefits, outlining needs, establishing rules, comparing results, productizing around outcomes, providing feedback,…

This article offers a way to build accountability by utilizing outcome relevant information along with outcomes to ensure relevance of evaluation results. It describes a process that incorporates use of logic models for comparing child, family, and community context for the program, the service delivery strategies, and expected outcomes. (Contains…

Explores the history and literature on Total Quality Management (TQM) in an educational setting, and examines results of a university study of its own TQM program. The study found both faculty and administrators dissatisfied with their TQM effort; although most felt that TQM could have positive effects, the perception was that little was being…

Explores the key benefits and costs of implementing Total Quality Management (TQM) in student affairs. Discusses the experiences of early innovators and uses specific criteria to analyze TQM. Outlines effects on financial aid, costs, goal achievement, time and resource commitment, long-term focus, leaders as models, and clarity of mission. (RJM)

A theory of organizational development is developed from turn-of-the-century geopolitical studies by combining the following: Smithian and Darwinian perspectives; the firmer concepts of management; and strategic planning views. An attempt is made to explore natural organizational processes by considering geopolitical, economic, biological, and…

These materials, gathered through an intensive review of computer searches in sociopsychological and criminal justice databases, library holdings at Ohio State University, publications from the National Criminal Justice Reference Service, and telephone/mail contacts with state and country probation systems, examine issues in probation management…

This review of 150 documents from various countries describes probation or suspended sentencing systems, their use and effectiveness, legal and historical contexts for probation, and variations in eligibility criteria. Issues addressed by these materials include the following: (1) the movement of probation services toward a more client-centered…

Examines practical applications for the suitability of two different approaches to quality management within engineering education. One utilizes quality systems standards as typified by a specific industrial process that ensures an effective production system. The other applies the notion of total quality management emphasizing a process of…