Recovery of significant achievements by exemplary individuals and institutions in public education and librarianship informs our present understanding and motivates future efforts. This narrative history recounts some of the struggles and successes of a great city library when the very conception of a free, public library was still being defined.…

Examines literature on latchkey children and public libraries, and reviews solutions to this issue. Presents four recommendations to help public libraries clarify their role in serving latchkey children: educate personnel regarding appropriate services, develop a written policy, reevaluate programs and services, become involved in a community task…

Current trends in public library reference service include use of online systems; budget constraints in public sector; increased service; use, training, and supervision of paraprofessionals; centralized organization of reference service; participation in management of reference services; and more realistic attempts at measurement and evaluation of…

Noting that there are no de facto standards by which to measure and evaluate U.S. depository library collections, this article reviews developments in the evaluation of public libraries and recommends output measures based on public library practice for depository collections. Specific measures for the depository community are also suggested. (31…

Emphasizing public, school, and academic libraries, the book provides information on library and information services for Hispanics. Topics of the 10 chapters include: the geographical distribution and concentrations, attitudes, and pertinent sociocultural factors of Mexican Americans, Puerto Ricans, Cubans, and Latinos; assessment of an Hispanic…