Publication Date
| In 2025 | 0 |
| Since 2024 | 0 |
| Since 2021 (last 5 years) | 0 |
| Since 2016 (last 10 years) | 0 |
| Since 2006 (last 20 years) | 1 |
Descriptor
| Classification | 1 |
| Coding | 1 |
| College Libraries | 1 |
| Computer Mediated… | 1 |
| Difficulty Level | 1 |
| Expertise | 1 |
| Information Seeking | 1 |
| Librarians | 1 |
| Library Services | 1 |
| Literature Reviews | 1 |
| Nonprofessional Personnel | 1 |
| More ▼ | |
Source
| College & Research Libraries | 1 |
Author
| Kemp, Jan H. | 1 |
| Maloney, Krisellen | 1 |
Publication Type
| Information Analyses | 1 |
| Journal Articles | 1 |
| Reports - Research | 1 |
Education Level
| Higher Education | 1 |
| Postsecondary Education | 1 |
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkMaloney, Krisellen; Kemp, Jan H. – College & Research Libraries, 2015
There has been longstanding debate about whether the level of complexity of questions received at reference desks and via online chat services requires a librarian's expertise. Continued decreases in the number and complexity of reference questions have all but ended the debate; many academic libraries no longer staff service points with…
Descriptors: College Libraries, Library Services, Reference Services, Questioning Techniques
