Reviews research on consultative problem solving. Contends that, although there is general support for effectiveness of consultation in resolving problems and in improving consultees' skills for solving future problems, there is need for additional methods to facilitate the process. Suggests direct training of consultees in behavior management,…

This report is the product of an effort by the Office of Technology Policy to assess current and future needs for information technology (IT) workers through a comprehensive information-gathering project that included the following three activities: (1) nationwide regional meetings that included discussions with industry executives,…