This paper points out that the available research on communication rules tends to be descriptive (or humanistic) in nature and characterized by a conspicuous absence of prediction along with experimental methods and parametric interpretations of social behavior. The paper first argues that current scientific methodology is consistent with a…

Examines research from several fields and evaluates techniques for managing discomfort when making presentations. (Written for business communication teachers and presentation-skills trainers in business.) (PD)

The phenomenon of crowd behavior at sports events is examined in this paper. Previous treatments of why spectators enjoy watching sports events are examined, showing that these studies have largely ignored the potential role of intraaudience influence processes. A brief literature review notes the role of feedback between the communication event…

This paper proposes the use of interaction process analysis to study negotiation behaviors. Following a review of current literature in the field, the paper presents a theoretical framework for the analysis of both labor/management and social negotiation processes. Central to the framework described are two systems of activities that together…

Examines brainstorming as an aid to creative group problem solving. Presents a history of its practice, a survey of empirical studies, and theoretical explanations for the superiority of individual over group brainstorming. (PD)

Accounting for verbal reports requires explication of the mechanisms by which the reports are generated and influenced by experimental factors. We discuss different cognitive processes underlying verbalization and present a model of how subjects, when asked to think aloud, verbalize information from their short-term memory. (Author/GDC)

The theoretical notions underpinning what stress is, where it is located, how it is thought to operate and with what sorts of consequences are the focuses of this paper. Beginning with a list of sources representing the medical/psychological model of stress, the paper then discusses this model, including how biologic stress is conceptualized by…