Discusses the need for systems of performance indicators (PI) to measure important aspects of university operations. Comparison of three models--production, student development, and systems--makes clear that model choice yields fundamentally different PI systems and, in turn, different contexts of relevance. Suggests a hybrid model, combining the…

An innovative session was conducted to introduce session participants to a concept and researched model for linking organizational culture and performance. The session goals were as follows: (1) give participants a working knowledge of the link between business culture and key business performance indicators; (2) give participants a hands-on…

This document, which draws heavily on lessons learned during 11 years of the Southern Regional Education Board's High Schools That Work initiative, is intended to help state leaders review their existing system for assessing accountability in vocational education or plan such a system. The document begins with a discussion of the purpose of…