Expressing the need for a description of communication that is equally applicable to all the social sciences, this report develops a general model of the communication process based upon the principle of convergence as derived from basic information theory and cybernetics. It criticizes the linear, one-way models of communication that have…

Presents six teaching functions: daily review, presentation of new material, conducting guided practice, providing feedback and corrections, conducting independent practice, and weekly and monthly review. Also discusses two additional areas: teaching in small steps, and teaching "ill-structured" areas. (CT)

New media, such as electronic mail and word processing, are playing increasingly important roles in communication activities, especially in organizational settings. This article reviews the process by which new media are diffused, and describes some characteristics of new media that have implications for evaluation research. (Author/BW)

A review of the theoretical and empirical literature was conducted to identify, in a systems framework, organizational processes and dimensions associated with effective functioning. Potential methodologies for use in controlled organizational experimentation were also explored. Literature was reviewed according to an empirically derived…