Twenty-first century organizations are increasingly becoming global information networks where the emphasis on written communication is growing exponentially. Effective writing skills are becoming more essential to workplace success and thus a central focus in business programs across the country. This article addresses writing issues in business…

The research on workplace literacy programs during the past two decades has revealed a great deal about the requisites for successful workplace literacy programs. The following have been identified as characteristics of effective workplace literacy programs: active involvement by all project partners; employee involvement in the early stages of…

Leaders in business and industry are demanding workers who not only can read and write but can think creatively and critically and solve problems. Federal- and state-funded programs and volunteer organizations are involved with adult literacy. Increasingly, corporations are funding adult literacy projects. Adults read for different reasons than…

The adults who participate in classes, workshops, and other learning opportunities are as diverse as the kinds of programs in which they enroll and the reasons for which they enroll. Adult learners are multifaceted, appreciate flexibility in teaching strategies, and want a say in what they will learn. These purposes for adult education are…

A general increase in the demand for workplace basic skills mirrors the general increase in societal basic skills demands. As a result, many adults are participating in second-chance basic skills education. Second-chance basic skills programs are offered by a wide variety of providers, but populations actually served by programs rarely amount to…

Technical writing instructors generally agree about the absolute need for communication skills throughout the technological work place, but a survey of technical writing journal articles shows a lack of focus on ways to address business's needs for on-the-job literacy. One major advance within the profession in recent years has been the…

Material from academic journals, the ERIC database, and the mass media regarding workplace literacy was reviewed. Among the review's major conclusions were the following: (1) the growing complexities of the workplace and society have contributed to evolving definitions of workplace literacy that include development skills generally associated with…

Although the National Workplace Literacy Program is relatively new, a new orthodoxy of program development based on particular understandings of literacy and learning has emerged. Descriptions of two model workplace education programs are the beginning points for an examination of the assumptions contained in most reports of workplace education…

The views and practices of literacy advocates who focus on workplace literacy foster an impoverished understanding of adult literacy and, ultimately, life itself. They reduce literacy to something that is "functional" in the reductive sense of serving someone else's ends as a functionary. A "functionally literate" person is a consumer of someone…

This Contractor Report was prepared as background information for OTA's assessment: "Worker Training: Competing in the New International Economy." A review of workplace basic skills research and practice identified factors contributing to success. The review of the research defined workplace basic skills and found that: (1) there was a scant…

This article reviews recent ground-breaking research studies that can provide guidance for policymakers and practitioners interested in improving literacy in the United States. Each section provides a brief analysis of major research findings, followed by a series of recommendations. These issues are identified: the close relationship between…