Student support services are a broad and important concept in education. This study aims to explain the student support system in virtual learning environments. This study was a qualitative research project. An extensive search in scientific databases was carried out based on predetermined strategies, and 53 documents were reviewed from 1996 until 2019. Data were analyzed based on Hugh McKenna's 9-step approach. According to the literature review, determining students' support services in virtual learning and providing academic and nonacademic services is the responsibility of students' cognitive, emotional, and social needs. These services lead to greater student participation in self-learning and academic achievement, which is done at 3 levels: (preprogram, learning process, and postgraduate support services). Student support services in virtual learning can be divided into academic and nonacademic. Policymakers can use these results for different types of virtual learning.