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Peer reviewedHoye, Robert E.; Costanza, John J. – Education, 1984
Describes University Hospital's (Louisville, Kentucky), implementation and evaluation of a Consumer Oriented Relations Education program to re-conceptualize relationships between "patients as consumers" and staff, translate objectives of excellent patient care into consumer-oriented attitudes, reduce dissatisfaction and increase…
Descriptors: Accountability, Consumer Economics, Consumer Protection, Health Services
Kennedy, Carolyn L.; Nye, Donna L. – Camping Magazine, 1987
Highlights events in the Girl Scout movement's 75-year history, noting parallels between Girl Scout camping and the growth and success of organized camping in the United States. Includes discussion of camping standards development, Lou Henry Hoover's support, adaptations during World War II, special programs and projects, and new facilities. (JHZ)
Descriptors: Camping, Facilities, Females, Leadership
