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Benjamin, Michael – Journal of College Student Development, 1996
Discusses the need for systems of performance indicators (PI) to measure important aspects of university operations. Comparison of three models--production, student development, and systems--makes clear that model choice yields fundamentally different PI systems and, in turn, different contexts of relevance. Suggests a hybrid model, combining the…
Descriptors: Accountability, College Outcomes Assessment, College Students, Evaluation Methods