While user experience (UX) and technical and professional communication (TPC) are intertwined, how UX is taught in TPC is highly variable. In this article, we report data from a study with TPC instructors who teach UX to identify patterns in approaches to teaching UX. We provide background on UX pedagogy, share methods including collecting data…

Background: Adaptive educational systems have gained increasing attention due to their ability to personalise educational content based on individual learner progress. Prior research highlights that intelligent tutoring systems (ITSs) and adaptive courseware models improve learning outcomes by dynamically adjusting instructional materials.…

This article investigates the effectiveness of a newly developed online tool for assessing and improving the design and accessibility of Learning Management System (LMS) sites in Higher Education. The study employs a mixed-methods approach, incorporating both quantitative and qualitative data. Results from 25 subject coordinators and 3 peer…

To design and script courses, practitioners often collaboratively use simple and tangible tools such as Post-it notes. In light of this, research and development were conducted to develop Eduscript Doctor, an analogic tool that would retain the inductive potential of Post-it notes while structuring the pedagogical scripting process. This…

This study aims to validate the applicability of the technology acceptance model (TAM) in the context of using Chat GPT as an educational tool. TAM serves as the theoretical foundation for this research. To investigate the antecedents of technology acceptance, this study focused on three key attributes: information credibility, enjoyment, and…

This article introduces the development process of social presence-enabled augmented reality (SPEAR) tool, an innovative augmented reality (AR) based learning application tailored for online engineering education. SPEAR focuses on a learning module of structural beam-bending, empowering users to seamlessly integrate 3-D virtual beams into their…

Purpose: The COVID-19 pandemic compelled educational institutions to shift from classroom interactions to electronic learning (e-learning). This study uses eTAM with usability dimensions to examine the use of e-learning for core academic activities during the COVID-19 pandemic. Leveraging the switching value framework, it investigates students'…

The incorporation of universal design for learning (UDL) in higher education holds promise for enhancing student engagement and fostering deeper learning experiences. This case study delves into the implementation of UDL in a blended graduate course by examining students' perceptions of their learning encounters. Data collection involves an online…

Background: Comprehensive assessment of skills and performance are necessary to improve the quality of care in nursing education. Various factors pose challenges to accurate assessments, including high student-teacher ratio and observer bias. Objectives: To establish an assessment system based on first-person video of smart glasses and validate…

Artificial Intelligence (AI) is increasingly being integrated into educational settings, with Intelligent Personal Assistants (IPAs) playing a significant role. However, the psychological impact of these AI assistants on fostering active learning behaviors needs to be better understood. This research study addresses this gap by proposing a…

This article builds on emerging accounts of the 'student as user' to explore platformisation in higher education from the perspectives of students. While existing scholarship on platformisation and assetisation has highlighted important concerns about the distribution of power and value in contemporary higher education, much of this literature…

Simplified user interfaces (SUIs) refer to a new design technique in technical communication that simplifies screenshots by removing irrelevant elements and highlighting only the essential information. While there is consensus on the benefits of signaling in multimedia learning, there is currently no empirical evidence on the effects of SUIs on…

This research addresses the critical need for robust usability evaluation tools in Wearable Virtual Reality Educational Applications. We developed a comprehensive set of Wearable Virtual Reality Educational Applications usability heuristics through a multi-stage process. Initial heuristics were established through a literature review. Validation…

This study explores factors that influence teachers' technology adoption in technology-rich classrooms and how they interact by integrating task technology fit into the Technology Acceptance Model (TAM). A proposed model was tested via 343 survey responses from Grade 1-12 teachers using structural equation modeling. The results indicated…

The emergence of generative artificial intelligence (GenAI) has caused significant disruptions on a global scale in various workplace settings, including the field of instructional design (ID). Given the paucity of research investigating the impact of GenAI on ID work, we conducted a mixed methods study to understand instructional designers (IDs)'…