The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…

It seems, at times, that a frantic race persists to ensure that a child, in the crucial learning stages of early elementary education, acquires the appropriate reading level before he or she "gets behind." Though there are obvious issues with branding a book "Grade Level One" or "Reading Level 2.2," it is nevertheless…

Reviews survey responses from 127 nonmedical academic libraries in Nebraska, Iowa, and Kansas regarding their vertical files (e.g., acquisitions, weeding, size, nature, collection management, frequency of use, maintenance of statistics, types of users, circulation, and security), reporting that 109 had vertical files, with most emphasizing topics…

Summarizes three conference presentations on the effects of the economic climate on academic libraries in Iowa. These presentations focused on the impact of austerity budgets on collection development, library services and personnel, and possible management approaches to retrenchment in these areas. (CLB)

Discusses money shortages in Iowa that are affecting school library media specialists and highlights two collaborative efforts: cooperative purchasing of online reference databases, and the Com Cat union catalog. Explains the role of the area education agency (AEA) system in supporting schools and how online databases are being used. (LRW)