Thirteen kinds of aptitude relating to linguistic, logical, personal, and organizational abilities necessary for work on three nonprofessional and one professional level of special library employment are defined. (Author)

The first of three articles describes the results of a survey that examined characteristics and responsibilities of help-desk personnel at major database and online services. The second provides guidelines to using such customer services, and the third lists help-desk numbers for online databases and systems. (CLB)

Presents a compilation of school library media certification requirements taken from responses to a national survey. For each state, existing certificates or endorsements are listed, along with credit hours and/or experience required, whether it is an accredited or approved program, and required subject areas or competencies. A directory of…

A survey of state requirements for licensing/certifying school business officials reveals that most states leave the educational and experiential requirements to the discretion of the local boards of education. Two tables display survey findings. Contacted offices and designated resource persons are listed. (MLF)