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Using Needs Assessment as a Learning Tool in the Product Development Process: A Case Study of a Quick Service Restaurant Chain
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Denise M. Cumberland; Rod P. Githens – Journal of Workplace Learning, 2014
Purpose: The purpose of this case study was threefold. First, to examine whether a needs assessment can work in the context of an organization's new product development process to identify the gap between what "is" occurring and what "should" be occurring. Second, to investigate how a well-known stakeholder classification…
Descriptors: Needs Assessment, Dining Facilities, Food Service, Instructional Materials
Does Multi-Level Intervention Enhance Work Process Knowledge?
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Leppanen, Anneli; Hopsu, Leila; Klemola, Soili; Kuosma, Eeva – Journal of Workplace Learning, 2008
Purpose: The aim of this study is to find out the impacts of participation in formal training and development of work on the work process knowledge of school kitchen workers. Design/methodology/approach: The article describes a follow-up study on the consequences of intervention. In total, 108 subjects participated both in the interventions and in…
Descriptors: Productivity, Control Groups, Intervention, Professional Training
A Collaborative Perspective on Learning Transfer
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Nielsen, Klaus – Journal of Workplace Learning, 2009
Purpose: The purpose of this paper is to argue that it is important to focus on the apprentices' collaborative learning processes when addressing issues of learning transfer. Design/methodology/approach: The claims about the importance of addressing processes of collaborative activities and learning in relation to learning transfer are based on…
Descriptors: Vocational Education, Learning Activities, Transfer of Training, Learning Processes