A pilot study of the use of an investigative journalism document-tracking procedure in the evaluation of library operations is discussed. The technique provides a straightforward but powerful method of evaluation that is equally applicable in simple studies and complex investigations. (Author/AL)

Program theory and implementation process theory contribute, respectively, to specifying the what and the why of program delivery. This article discusses the relationship between these two theories and the types of data collection methods that can be derived from each in order to contribute to more comprehensive evaluation designs. (JAZ)

The ERS Standard for Program Evaluation encompass front-end analysis, evaluability assessment, formative evaluation, impact evaluation, program monitoring, and evaluation of evaluation. Written as simple admonitory statements, the Standards are organized into sections on formative and negotiation, structure and design, data collection and…

If one undertakes naturalistic evaluation without formal training, there are some important considerations and sources of information to keep in mind. Labor intensive qualitative approaches are discussed in terms of field relations, data collection and analysis, and writing. (Author/LMO)

Effective internal evaluation requires dependable data for decision makers. Influences on clinical and fiscal data dependability are discussed. The focus is on organizational influences, data quality control, and staff concerns. (Author/PN)

The unique characteristics of the organizational context are reviewed, and it is shown how internal evaluation fits within them. The major factors that define the organizational context are delineated, including the emergence of the evaluation resource management function. (PN)

Twenty-nine steps necessary for data file preparation for secondary analysis are discussed. Data base characteristics and planned use vary the complexity of the preparation. Required techniques (file verification, sample verification, file merger, data aggregation, file modification, and variable controls) and seven associated pitfalls are defined…

A detailed examination of the Higher Education General Information Survey (HEGIS) data base--its content, development, and past and potential uses for researchers--is presented. Because knowledge of the data elements is crucial for successful secondary analysis, procedures for collecting needed information on the data in HEGIS are suggested. (BS)

New media, such as electronic mail and word processing, are playing increasingly important roles in communication activities, especially in organizational settings. This article reviews the process by which new media are diffused, and describes some characteristics of new media that have implications for evaluation research. (Author/BW)

Large-scale databases are an underutilized source of data for secondary analysis by researchers. Major government and private databases available to the public, the types of agencies developing them, and how to obtain and utilize them are described. A catalogue of 20 databases, their characteristics and sources is included. (BS)

A method for using routinely collected data from large management information systems for program development is described. The example of school lunch participation illustrates the use of time series data to explore causes for observed changes in performance at the various project sites where a program is being carried out. (PN)

The procedures used in a successful mailed evaluation questionnaire effort are described, and guidance is given to those who are unfamiliar with the methodology. (Author)

The organization and operations of an evaluation unit in a local governmental agency are presented. How local evaluation units manage (1) external relations (to obtain funding, to gain access to data sources, and encourage evaluation use) and (2) internal operations (including staffing, communication, data collection, and analysis) are described.…