This final article in a three-part series on strategic planning focuses on implementation and continuous improvement at the mega level of planning. Topics include steps for a proactive and holistic strategic planning activity, linking strategic planning to operations, integration versus separation of functions, and organizing for synergy. (LRW)

Discussion of management styles and front-end analysis focuses on a review of Douglas McGregor's theories. Topics include Theories X, Y, and Z; leadership skills; motivational needs of employees; intrinsic and extrinsic rewards; and faulty implementation of instructional systems design processes. (LRW)

Discusses reengineering in the context of organizational processes, and presents six steps for reengineering business processes: (1) prepare to reengineer; (2) map what is occurring to accomplish processes; (3) map what should be occurring; (4) implement; (5) evaluate; and (6) monitor. Also offers a related reading list. (JMV)

Discusses strategic planning and describes three levels of strategic planning and thinking that can occur within an organization. Differences between reactive and proactive planning are explained, and a strategic planning model is presented that includes data collecting, planning, and implementation and evaluation. (10 references) (LRW)

Described back-end synthesis as the creation and integration of the secondary intervention required for efficient and cost-effective implementation of performance improvement programs. Involving analysis, design, evaluation, revision, and implementation, this process is related to front-end analysis, and a sample application in a performance…

This article presents guidelines designed to assist instructional developers in improving their performance in workload estimates for prospective training development projects. Also provided is a description of an instructional systems development model for estimating, which includes front end analysis, design, implementation, and evaluation. (LRW)

Examines definitions and goals of the field of performance technology. Topics discussed include a model for visualizing performance technology; needs assessment; front-end analysis; the design and development of relevant and cost-effective training/educational interventions; testing; implementation; evaluation; and job aids. (LRW)

Describes how two methodologies for analyzing and improving performance--performance engineering and organization mapping--were used in a case study involving the purchasing department of an electric utility. Highlights include the establishment of a model of the desired results, measuring existing performance, and the designing of an improvement…

Describes the results of a joint project of St. Cloud State University (Minnesota) and DeZURIK Corporation (a manufacturer and distributor of industrial valves) which developed and implemented a technical training needs questionnaire for use with the company's employees. Student involvement in the process is noted. (MBR)

Describes a process model that can be used for performance technology and discusses differences between it and an instructional technology process model. Five basic steps are examined: needs assessment/analysis; design; development; implementation; and evaluation. An instructional technology/performance technology process comparison matrix is also…

Description of an instructional systems development model focuses on the Shipyard Training Development Management Plan, a process for the design of instruction for Naval shipyard trade workers. The phases of the process include analyzing training requirements, designing and developing training modules, producing materials, implementing training,…

This final article in a series on management of instructional development projects focuses on what the project manager can do to ensure that the follow-up evaluation is as effective as possible. Highlights include the development of evaluation tools, implementing the chosen evaluation strategies, and analyzing and reporting the findings. (LRW)

Discusses the use of political power within an organization to effectively implement training and performance improvement solutions. The nature of organizations is discussed; political strategies dealing with co-workers, bosses, committees, and the red tape of bureaucracies are described; and methods to increase chances of success are suggested.…

Reports on the state of strategic planning for education and training in service industries, manufacturing, retailing, and entertainment organizations. A questionnaire surveyed 200 training managers in organizations of over 5,000 employees headquartered primarily in the Pacific Northwest and revealed that strategic planning is becoming a priority.…

Describes the systematic design and implementation of a training program aimed at improving the performance of retail salespeople in the Canadian carpet industry. It was found that, although the program was originally developed to improve the salespeople's knowledge and skills, it was changes in their attitudes that promoted the significant gains…