This article shares findings from a survey study (n = 73) focused on writing center administrator (WCA) perceptions of two phenomena we see on many secondary and postsecondary campuses in recent years: writing centers expanding to become learning centers, and writing centers consolidating or merging with other tutoring services on campus. Through…

Many learning center administrators understand the need to evaluate the effectiveness of their tutoring programs, but they do not have much free time to design and conduct meaningful research. This article presents a method of evaluation that can be used to determine whether students were able to demonstrate understanding after a tutoring…

Describes a short course to expose managers to expert systems, consisting of (1) introductory lecture; (2) supervised computer tutorial; (3) lecture and discussion about knowledge structuring and modeling; and (4) small group work on a case study using computers. (SK)