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Bill, David T. – Journal of Instruction Delivery Systems, 1997
Electronic performance support systems (EPSS) can be used as a nucleus of a network fostering organizational learning within an organization. Presents a model for EPSS; explores three facets of the model: knowledge management, system design and individual behavior, and electronic communication. Outlines studies of computer use in the workplace.…
Descriptors: Behavior, Computer Networks, Computer Software Development, Models