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Direct linkKrapfl, Jon E.; Cooke, John; Sullivan, Timothy; Cogar, William – Journal of Organizational Behavior Management, 2009
This account describes the total reengineering of an organization with the attendant changes to the culture, the nature of the work, the rethinking of the organizational purpose, and the identification of a new customer base and new concepts of how the organization will reach it. The case is presented not as scientific research but as a case of…
Descriptors: Behavioral Science Research, Systems Analysis, Museums, Work Environment
