Describes the Electronic Office Project that aimed to determine how technology can improve office productivity and how schools can best teach this technology. (JOW).

Describes the elements of data processing documentation, presents and discusses a model syllabus for a course that takes into account each element of data processing documentation, and examines the requisite knowledge for teaching such a course. (HOD)

This report describes and flowcharts the process of the paper work flow at a hypothetical automotive parts business from the disbursement of funds to the updating of the inventory records, in order to supply business students with a lesson in using the data processor. (CT)

Business teachers who teach computer applications face three major challenges: making their classes attractive to students; managing individualized, multiactivity classes; and developing independent business software users. The last-mentioned goal is the primary reason for the existence of the business department. (SK)

Investigates the relationship between employee productivity with new technology and listening ability. Data entry employees from two divisions of a large corporation were given a standardized test to assess their listening ability. Results reveal that employees who received listening training performed at significantly higher levels than those who…

Discusses the need for program development in the area of general office administration. Outlines the role of personnel administrators in the selection, training, and development of managers. Three university programs relating to general office administration are described. (RC)

Recommends the use of computer graphics for making smart and quick decisions and reducing costs. Discusses the advantage of having user-friendly graphics, the importance of using a proper format, the basic steps for generating computer graphics, and the need to be aware of possible abuse or misuse of graphics. (EL)

The author states that a systems approach to office work consists of combinations of people, processes, and equipment in subsystems of communication, processing, and storage. To complement advanced office technology, workers need education in such competencies as reprography, typewriting, records management, and human relations. (MF)