The purpose of this paper is to examine whether faculties' affective professional commitment mediates the relationship between transformational leadership behaviors of university management, perceived organizational support, and faculties' institutional citizenship behavior. Data were collected through a self-administered questionnaire from a…

The credibility of higher education institutions hinges upon certain dynamic factors among which leadership has widely been considered and validated as the most critical in all respects. Similarly, leadership styles have been measured as the potential and significant predictor for various organizational outcomes. Among all, transformational and…

Purpose: This paper aims to provide a parsimonious but rigorous model to assist decision-makers to determine critical factors which can lead to higher graduation rates amongst higher education institution (HEI) participants. It predicts the odds of dropout amongst university students, using HEI data from a developing country. This is used as a…

Job satisfaction is one of the most important issues in organizational and leadership studies because it directly impacts individuals' sense of commitment to their jobs and belonging in the workplace. The study tries to predict educational administrators' job satisfaction in relation to the length of service and academic qualification. The…

Purpose: As few studies have explored the causal relationship between both the triple bottom line (TBL) of sustainability and the lean practices in higher education institutions (HEIs), the purpose of this paper is to analyze the relationships between lean practices and sustainable practices in Brazilian HEIs. Design/methodology/approach: A survey…

It is predicted that hundreds of chief enrollment management officer (CEMO) positions may become available due to high turnover within the next few years, creating an opportunity for a new generation of leaders. In this causal comparative quantitative study, data was collected from 211 current CEMOs to understand the challenges and highlights of…

Objective: This study examined students' perceived levels of coping and need for help, and the relationship with their risks and protective factors during the early stages of the COVID-19 pandemic in Israel. Participants: A sample of 4,710 university students responded anonymously to an online questionnaire. Methods: The risk and protective…

The purpose of the study is to contribute to the understanding of the impact of perception of fit and job satisfaction among administrative staff members at a university and to determine the fit component (Person-Organization fit, Person-Job fit) that predicts job satisfaction. This study used a correlational design with online survey data…

The purpose of this paper is to examine the relationship of good university governance, teaching quality of lecturers and student satisfaction. It also aims to examine the effect of learning facilities on good university governance and student satisfaction. 361 students of the Faculty of Economics, Semarang State University, were involved in this…

Despite some theoretical and technical criticism, scholars largely acknowledge the influence of universities' ranking positions on the preferences of fund providers, academics and students, nationally and internationally. Considering their noticeable contribution to university rankings, prominent indicators can guide university leaders to develop…

Purpose: The purpose of this paper is to examine the role of employees' behavioural factors in increasing students' loyalty. It specifically examines the direct and indirect mediations between employees' service quality, trust and intimacy. The focus is on the effects of constructs of service quality (SQLTY), trust (TRUS) and intimacy (INTIMACY)…

This quantitative study explored the statistical relationship between American Association of Community Colleges (AACC) leadership competencies and data-driven decision making (DDDM) literacy among rural community college leaders in the Midwest. Specifically, the authors examined how AACC community college leadership competencies may predict the…

The University is an educational system where high level manpower is trained for socio-economic and political growth of any nation. The leadership of a University plays invaluable roles in achieving academic excellence in dissemination and acquisition of universal knowledge, values; functional, technical and scientific skills and competencies…

Fundraising for higher education institutions is becoming more important as there is increasingly limited government funding for public education. With shrinking funding, university programs and departments may be expected to raise more income on their own. This study hypothesizes that higher levels of stakeholders' (students and alumni)…

Universities are increasingly engaging with non-academic professionals in facilitating performance outcomes, reaffirming themselves as purposive organisations, i.e. institutions with the ability to organise strategically in the pursuit of goals and standards. However, there is little empirical evidence for the impact of professional staff on…