During the past two decades, colleges and universities have used best practices from corporate management such as total quality management, strategic planning, management by objectives, benchmarking, data warehousing, and performance indicators. Many institutions of higher learning now have adopted comprehensive and multifaceted approaches to…

School board and community have only two ways to achieve accountability: by prescribing teaching methodology and establishing expensive supervisory superstructure to enforce it; or by establishing desired learning outcome standards and products and requiring professional staff to develop plans to achieve them and criteria to evaluate results.…