Almost every human endeavor is supported or driven by Information and Communication Technology (ICT) including education. Teaching, learning, assessment, course registration, payment among other things are now ICT-based. Humans have attempted to use technology to improve their life span and quality, and education is not excempted in this great…

Discusses a study of the qualities and skills that are common to both word processing and data processing personnel. (JOW)

Stakeholders, such as future employers, parents, and educators, have raised their expectations of college graduates in the area of computer literacy. Computer skills and understanding are especially critical for business management graduates, who are expected to use computer technology as a tool in every aspect of their career. Business students…

Reports on a study to identify competencies needed by secretaries and supervisory personnel for word processing (WP). Presents guidelines for a WP curriculum for two-year institutions that were developed from the data collected. (SK)

Describes the development of a tool, FACT (Formative Automated Computer Testing), to formatively assess information technology skills of college students in the United Kingdom. Topics include word processing competency; tests designed by tutors and delivered via a network; and results of an evaluation that showed students preferred automated…

Defines electronic information services and the competencies required for librarians providing them. Highlights include personal characteristics; basic skills, including computer use, navigation, and word processing; general knowledge, including information storage and retrieval, copyright, and ethics; and education, including formal education,…