The roof management program at the University of Wyoming involved a consulting firm that provided a computer analysis of the condition of each roof on campus and trained university personnel to act as inspectors in the future. (MLF)

There is a large gap between the computer's potential to solve problems in a hurry and the American manager's knowledge of how to use it to do that. The concept is best captured by two frequently heard words: computer literacy. (SSH)

Describes and evaluates the computerized training information system in use at New England Telephone Company. The system consists of a set of training records stored in four databases which can be used for summarizing and forecasting training course information. (JJD)

Management and staff resistance to computer use often comes from anxiety over ignorance of computers and fear of replacement by machines. Such resistance can be overcome with practice, persistence, and an element of humility. (MSE)

New types of computer software--helpware--are being developed. One category is psychological, purporting to provide counseling, self-assessment, and treatment for personal problems. Another category has management applications: decision making, personnel selection and management, and problem solving. (SK)

Based on research on management improvement efforts at developing colleges and universities, a model of evolutionary change in organizational structure and management practices is outlined, and change strategies considering both formal and informal management needs are proposed. The model assumes that management needs are intertwined with…

Virginia Commonwealth University has implemented some pilot improvement programs using the Total Quality Management approach. These have included improvement of a personnel action processing form, creation of a campus computing service request tracking system, and development of an alumni program database. The pilot programs have taught lessons…

Highlights importance of computer literacy for child care administrators. Identifies common uses of computers by administrators, and lists Internet Web sites addressing child advocacy, child care organizations, government agencies, health and safety, and parenting. Notes six on-line training, continuing education, and professional development…