Background/Context: Parents are important consumers of educational information, especially with stipulations in ESSA. Yet, research on parental information needs is limited. It is important to understand how the information is displayed for parents in accessible and understandable ways. This study uses a theoretical perspective of parental…

The success of an application programming interface (API) crucially depends on how well its documentation meets the information needs of software developers. Previous research suggests that these information needs have not been sufficiently understood. This article presents the results of a series of semistructured interviews and a follow-up…

Purpose: The aim of this study was to understand the needs of European users for successful development and uptake of a digital land-based knowledge platform. Methodology: The "discover and define" phases of the design thinking double diamond framework were applied to inform the construction of 16 user-personas and journeys. Qualitative…

Choices made on data visualizations guide how users make meaning of the information presented. This research investigates design decisions made on 115 state-level dashboards reporting school safety data. Using pre-determined codes drawn from a framework of visualization rhetoric, dashboard characteristics were described and analyzed. Analysis…

The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of…

The problem of human-computer interface design was brought to the foreground with the emergence of the personal computer, the increasing complexity of electronic systems, and the need to accommodate the human operator in these systems. With each new technological generation discovering the interface design problems of its own technologies, initial…

Introduction: We present a prototype collaboratory, a socio-technical platform to support sharing research data collection instruments in library and information science. No previous collaboratory has attempted to facilitate sharing digital research data collection instruments among library and information science researchers. Method: We have…

Suggests that the principles underlying the procedure used by doctors to diagnose a patient's disease are useful in the design of intelligent information-retrieval systems because the task of the doctor is conceptually similar to the computer or human intermediary's task in information retrieval: to draw out the user's query/information need.…

When a website has become a virtual storage closet rather than a place where useful, usable content is created, published, and organized, there is a problem. If audiences cannot quickly and easily find what they are looking for when they visit a website--and are not interested in what they find when they get there--they will get frustrated and…

A recent survey of studies [Tenopir, Hitchcock, & Pillow (2003). "Use and users of electronic library resources: An overview and analysis of recent research studies." Washington, DC: Council on Library and Information Resources.] concluded "both faculty and students use and like electronic resources and most readily adopt them if the sources are…

Performed a content analysis of information needs and uses literature published from 1990-94. Primary analyses measured the degree of interdisciplinarity evident in references cited, determined whether the literature was concerned with users' cognitive processes and systems' design and use, and identified research methods. (Author/PEN)

Illustrates how hypertext and multimedia can be applied in museums to facilitate humanities research. A model of a museum professional's information needs is presented, the Open System Environment (OSE) is explained as a conceptual framework for user requirements, and the COIN (Catalogued Objects and Information for Numismatists) hypertext system…

Discusses how to increase user satisfaction by designing information retrieval systems that inform the user while the user is interacting online. Models the information processing operations of a user who has received an information message from the system and is stimulated into grasping at a higher understanding of the information need. (Contains…

Oakland University (OU) Libraries undertook an assessment of how to leverage its resources to make online tutorials more focused on users' needs. A multi-part assessment process reconsidered Web tutorials offerings through the lenses of faculty and staff feedback, literature review, and an analysis of other universities' online tutorial offerings.…

Discusses applications of optical technology, especially CD-ROMs, to information management needs. Information retrieval problems are discussed; design questions that concern the format of the data, indexing methods, and retrieval capabilities are presented; the need for updates is considered; access requirements are discussed; and the importance…