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Shaffer, Warren F.; Hummel, Thomas J. – Journal of Counseling Psychology, 1979
Tested an algorithm for directing novice counselors in making empathic responses. The independent variable was assessed using a computer simulation program. The second experiment employed a completely randomized design. In another, the algorithm was modified and a randomized block design employed. Experimental groups performed significantly…
Descriptors: Algorithms, Counselors, Empathy, Improvement Programs

Shaffer, Warren F.; Hasegawa, Carol S. – Journal of Clinical Psychology, 1984
Presented an empathy algorithm, a procedure for deciding whether to use an interchangeable or an additive empathy response and instructions for the construction of each response, to a randomly chosen group of novice counselors (N=23). The experimental group performed significantly better in counseling a role-played client than did controls.…
Descriptors: Algorithms, Counseling Techniques, Counselor Training, Counselors