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Direct linkTan, Kar Way; Shankararaman, Venky – Journal of Information Systems Education, 2014
It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…
Descriptors: Systems Development, Systems Analysis, Performance Technology, Health Education
Spiers, Cynthia; Kiel, Dorothy; Hohenbrink, Brad; McCurdy, Debra – Community College Journal of Research and Practice, 2010
Since 2004, Rhodes State College has been at the forefront of developing an institution-wide model of institutional effectiveness--Strategic and Institutional Effectiveness Planning System (SIEPS). A focus on both measuring mission effectiveness and strategic achievement led to development of a unique electronic application that tracks the direct…
Descriptors: State Colleges, Performance Technology, Decision Support Systems, Organizational Effectiveness
Kesner, Richard M.; Russell, Bruce – Journal of Information Systems Education, 2009
The "FastFit Case Study" and its companion, the "Winter Gear Distributors Case Study" provide undergraduate business students with a suitable and even familiar business context within which to initially consider the role of information management (IM) and to a lesser extent the role of information technology (IT) systems in enabling a business.…
Descriptors: Information Management, Information Technology, Case Studies, Discussion (Teaching Technique)
Download full textBayram, Servet – Online Submission, 2005
The concept of Electronic Performance Support Systems (EPSS) is containing multimedia or computer based instruction components that improves human performance by providing process simplification, performance information and decision support system. EPSS has become a hot topic for organizational development, human resources, performance technology,…
Descriptors: Electronic Equipment, Educational Development, Computer Assisted Instruction, Organizational Development
