Communicating via text-only computer-mediated communication (CMC) channels is associated with a number of issues that would impair users in achieving dialogue coherence and goals. It has been suggested that humans have devised novel adaptive strategies to deal with those issues. However, it could be that humans rely on "classic"…

Facilitating class discussions effectively is a critical yet challenging component of instruction, particularly in online environments where student and faculty interaction is limited. Our goals in this research were to identify facilitation strategies that encourage productive discussion, and to explore text mining techniques that can help…

This article discusses the quantitative analysis of verbal expressions of comments from the evaluation committee reviewers for 8 years (FY2001-FY2008) at the Japanese Public Research Institute, National Institute of Advanced Industrial Science and Technology (AIST). First, the terms often appearing in the comment sheets were observed. Moreover,…