Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…

Email and chat/IM reference services have become a convenient and easily accessible option for the online community and libraries, particularly with increasing amounts of library resources now available electronically. This article gives an overview of Jing, which can be used to produce videos and screenshots on-the-fly, and demonstrates how to…

Discusses online resources on ergonomics for librarians seeking to improve working environments or planning for staff and public work areas. A sidebar lists electronic addresses for 10 online sites for information including: World Wide Web sites, the Library of Congress gopher, archives on avoiding typing injuries, and electronic mailing lists.…

Discusses libraries' uses of filters to prevent access to objectionable sites on the Internet. Highlights include the American Library Association's resolution against filters as a violation of First Amendment rights; patron's use of terminals for e-mail or games; using filters for collection management; and listservs and online resources…

Discusses library resources for genealogical research, including bibliographies of family histories, guides to genealogical resources, periodicals, indexes, CD-ROM products, electronic bulletin boards, and nonprofit services. An annotated list of 13 titles for a basic collection is included. (MES)

Discusses the role of non-public school libraries, especially Catholic school libraries, in New York State's School Library System. The interlibrary loan networks which have been established are described, and benefits to participating libraries are discussed that include professional development as well as cooperative collection development. (LRW)

Presents eight scenarios that involve copyright issues in media centers. Topics addressed include copying legally and illegally made videotapes; adding off-air tapes to the collection; storing illegally made computer programs; making archival copies of software; supervising student bulletin board systems; possible legal actions; and student…

Summarizes a survey of developments during 1993 through 94 in public and private school library media programs in the United States. Highlights include: expenditures for all types of nonbook resources compared to books, reading motivation programs, staff development programs, and the use of Internet and e-mail. Seventeen tables display survey…

Discusses the impact of computerization on humanists and libraries. Highlights include a lack of relevant databases; a reliance on original text; vocabulary and language issues; lack of time pressure; research style; attitudes of humanists toward technology; trends in electronic publishing; hypertext; collection development; electronic mail;…