Defines telework as online or offline electronic work performed at home or in central offices, customer sites, and satellite centers. Examines the nature, extent, and impact of telework on working conditions, work organization and explores the legal status of teleworkers, changing attitudes of employers and trade unions, and government…

Reviews the work environments surrounding integrated office systems, and synthesizes the known effects of automated office technologies with regard to their impact on information networks, work flow/processes, and organizational structure and power. (CLB)

Most of the job losses that occurred in New York City after the terrorist attacks on the World Trade Center occurred in low-wage jobs held by lower-skilled workers. Many of those affected faced multiple obstacles limiting their employment prospects, including limited literacy and English language skills and a lack of "connections" to…