Academic libraries must provide accessible electronic and information technology to patrons using assistive technology to access library materials. Accessibility of scholarly material is particularly important in the STEM disciplines, where attrition rates of students with disabilities is higher than in other fields. In this study, the…

The usability of computer interfaces may have a major influence on learning. Design approaches that optimize usability are commonplace in the software development industry but are seldom used in the development of e-learning resources, especially in medical education. We conducted a usability evaluation of a multimedia resource for teaching…

In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians…

Considers the success and satisfaction of end users' searches on CD-ROM systems. Topics discussed include introductory training lessons; the selection of appropriate databases; search strategies; and implications for the role of library staff and for staffing patterns. Examples of end-user search techniques and common errors are included. (11…

Describes a study conducted at the University of South Carolina that examined the frequency of occurrence of several types of errors in a sample of natural language queries submitted by users requesting online searches in information retrieval systems. Implications for system design are suggested, including parsing systems. (28 references) (LRW)