Institutions of higher education are faced with challenges when implementing an assessment initiative. These challenges include constraints on time and resources, the demands of specialized accreditation, and faculty motivation to comply. In addition, the communication of the expectations around assessment must be clear to all constituents in…

The need for increased exam security, improved test formats, more flexible scheduling, better measurement, and more efficient administrative processes has caused testing agencies to consider converting the administration of their exams from paper-and-pencil to computer-based testing (CBT). Many decisions must be made in order to provide an optimal…

The test review process used by the Buros Center for Testing is described as a series of 11 steps: (1) identifying tests to be reviewed, (2) obtaining tests and preparing test descriptions, (3) determining whether tests meet review criteria, (4) identifying appropriate reviewers, (5) selecting reviewers, (6) sending instructions and materials to…

Internationalization is possible, but the objectives need careful consideration. It is noted that the majority of countries do not have any form of test quality procedure and that only a small number have reviews, registration, certification, or some combination of these approaches. Internationalization could provide benefits at the least by…

The paper describes the procedure model AKUE, which aims at the improvement and assurance of quality and cost efficiency in the context of the introduction of e-learning and the development of digital learning material. AKUE divides the whole planning and implementation process into four different phases: analysis, conception, implementation, and…

In this article, I outline three structured protocols that professional development school steering committees and other collaborative groups could use to support an intentional reflective process aimed at growth and improvement. Using these protocols provides all participants with a voice in identifying current strengths and areas for growth,…

In this article we present results from a study investigating the impact of three state exit exam systems on teaching and learning in college-preparatory schools. The study compares one state with a traditionally more centralized exam regime, one state that is more de-centralized and one state that has recently switched to more centralized…

Statewide exit examinations play an important role in discussions on school effectiveness. Referring to educational governance concepts, this paper presumes a relation between varying organizational structures of statewide examinations across states, and heterogeneous effects on school actors. It is assumed that their ability to affect work in…

This article defines applied rhetorical work as integral to the intellectual work of writing program administration and asks our professional organizations to classify it as such within our position statements. With a specific case, it offers a generative framework for representing and assessing the work's scholarly commons for professional…

Minnesota Extension Service's framework of quality indicators for program management/evaluation includes (1) problem selection (important, focused, grounded); (2) commitment (timely, credible, capacity); (3) strategy implementation (results oriented, responsive, feasible, flexible, systematic); and (4) review (utility, evidence, follow-through).…

Program managers in adult basic education (ABE) face unprecedented public demands for accountability and continuous improvement. This study explored how applying the Baldrige Education Criteria for Performance Excellence influenced management practices in local ABE programs. Managers were motivated to ask provocative questions about their work…

Discusses three books that approach writing assessment from differing perspectives and will help writing program administrators reconsider purposes, anticipate problems, and envision new possibilities for writing evaluation. (HTH)

Outlines competencies needed by librarians working with young adults in any type of information agency. Developed by the Education Committee of the Young Adult Services Division, competencies are listed in seven areas: leadership and professionalism, knowledge of client group, communication, administration, knowledge of materials, access to…

A review of the literature concerning second language program evaluation looks at definitions of program evaluation, approaches taken to it, and the purposes that evaluation has fulfilled. Use of program evaluation to educate those working in or with second-language programs is recommended. (MSE)

Ten steps, generally following the scientific method, are identified and explained to assist the performance of a cost-effectiveness analysis (CEA) study. Benefit-cost analysis (BCA) is compared to CEA, and implications of using CEA are discussed. (Author/LMO)