Business educators preparing students for jobs in business and industry should become aware of the problems faced by workers in a typical large office environment. Word processor operators face many of the same problems as factory assembly line workers--lack of personalization, lack of incentive, and removal from the mainstream. (JOW)

Some observations about office technology in higher education are presented. University of Maryland plans concerning its approach to office automation are discussed. Seventeen features considered "mandatories" for any system that might be acquired are identified. (Author/MLW)

The intelligent purchase of school office equipment, specifically word processors, typewriters, calculators, and furniture, requires analysis of present needs and a realistic evaluation of future needs. (MLF)

This collection of articles includes an examination of word-processing software; project management software; new expert systems that turn microcomputers into logical, well-informed consultants; simulated negotiation software; telephone management systems; and the physical design of an efficient microcomputer work space. (MBR)