Context: Patient-centered care (PCC) has been widely studied in health care. Often, PCC is considered a mindset; however, there are specific behaviors to address in PCC, such as medical interviewing, exploring a patient's health literacy, and providing patient education. Much of the data specific to PCC relate to patient satisfaction rather than…

This paper discusses the relevance of the discourse-based interview (DBI) for holistic research and access to more layers of meaning in the study of complex phenomena. We draw on our own work in workplace discourse and relevant research from different linguistic traditions, particularly sociolinguistic inquiry. We reflect on the potential of DBI…

This paper describes a qualitative research study of the experiences of Texas female superintendents with longevity. Specifically, five superintendents with tenure of at least six years in one school district were interviewed to hear their voices. Findings show that a strong working relationship with their boards, a solid connection with their…

Drawing upon interview narratives and analysis based on Critical Race Theory, this manuscript uses a qualitative phenomenological approach to oppose one-dimensional perspectives concerning the social, educational and occupational careers of Black men who are stereotyped as lazy, criminal, dangerous and uncivil. This manuscript examines the…

Given the often crucial role of witness evidence in occupational health and safety investigation, statements should be obtained as soon as possible after an incident using best practice methods. The present research systematically tested the efficacy of a novel Self-Administered Witness Interview Tool (SAW-IT), an adapted version of the…

Mandatory continuing professional education is accepted across many professions as a re-credentialing mechanism to maintain professional competency. Self-directed learning is a widely recognized type of learning to meet mandatory continuing professional education requirements. The nature and characteristics of self-directed learning has been…

Over 25 years ago, Brown and Duguid ("Organisation Science," 2(1), 40-57, 1991) highlighted the differences between the way organisations formally describe and delineate jobs and the actual practices of their employees. This paper combines ideas from their seminal contribution with theories of "job crafting" and identity to…

The roles and aspirations of Assistant/Deputy Principals (AP/DPs) have received attention for a number of decades. In contrast to much of the reported research that either highlights the administrative and management tasks or foregrounds principal succession, we explore levels of satisfaction that play into DP/APs' interpretations of the realities…

Many studies have analyzed the occupational socialization of public school educators, including principals and school teachers; however, very few studies have documented or synthesized the experience of novice school librarians. This study contributes to the understanding of novice school librarians' professional identities by analyzing their…

This was a study conducted with four first-year educational leaders who were interviewed to determine whether they experienced feelings of isolation and disengagement from individuals who had been peers in the work-place. Each respondent was promoted from within their educational organization to a leadership position and was interviewed to…

Emerging research on implicit bias recognition and management within health professions describes individually focused educational interventions without considering workplace influences. Workplace learning theories highlight how individual agency and workplace structures dynamically interact to produce change within individuals and learning…

This paper explores the lives of Indonesian migrant workers undertaking study through the Indonesia Open University in South Korea. Drawing on interviews, participant observation, and social media, the paper explores the rationales, experiences, and identity performances of these worker-students, placing emphasis on how these individuals challenge…

Several studies on multilingualism in the workplace have emphasized the role of English as a lingua franca. Other studies have paid attention to the interaction between English and local languages in workplaces where global orientations and local languages co-occur. The present study focuses on internationally oriented workplaces in the bilingual…

Emotion characterises learners' feedback experiences. While the failure-to-fail literature suggests that emotion may be important, little is known about the role of emotion for educators. Secondary analyses were therefore conducted on data exploring 110 trainers' and trainees' feedback experiences. Group and individual narrative interviews were…

Informal workplace learning has become a prominent reality in the knowledge society of today. For this reason, developing appropriate learning conditions in order to enhance workplace learning is dominating organizational agendas. However, research that investigates the relationship between important learning conditions and learning outcomes…