Word processing instructors and supervisors and correspondence secretaries were surveyed concerning their perceptions of correspondence secretarial competencies, training loci, job qualifications, and company training programs. Findings indicate that entry-level skills are most often learned in company training programs and advanced skills are…

Presents an overview of the Wang Word Processing Intelligent Learning Program on interactive videodisc, which is used at Eastman Kodak to train hundreds of word processing operators. Operation of the program is discussed in detail. (MBR)

The National Business Education Association Business/Industry Task Force conducted a survey of companies throughout the United States that hire large numbers of management-support employees in order to obtain information about current and future plans for office automation, particularly word processing. Survey results are reported as well as…

Describes Carnegie-Mellon University Libraries' utilization of three software packages resident on the University's central computers: text editing, text formatting, and electronic mail. Advantages of utilizing central computing resources, introduction of and training in computing systems within libraries, specific applications, and advantages and…

Discusses the new automated office and its six major technologies (data processing, word processing, graphics, image, voice, and networking), the information processing cycle (input, processing, output, distribution/communication, and storage and retrieval), ergonomics, and ways to expand office education classes (versus class instruction). (CT)