Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

Discusses the necessity for providing access to microcomputers in elementary education and recommends 48 software titles that would be appropriate for public or school libraries. Considerations for librarians establishing a microcomputer software collection are discussed, and suggestions for choosing preschool programs as well as programs in…