This article provides an account of the making of KBLab, the data lab at the National Library of Sweden (KB). The first part discusses the work involved in establishing a lab as both a physical and a digital site for researchers to use digital collections at previously unimaginable scales. The second part explains how the lab has deployed the…

Given the pace of innovation, not only in the gadget market but in how social media is changing society, the future isn't what it used to be, which is to say, it is not that far off, out of reach, and "gee whiz" tomorrow. The planning horizon has moved closer than ever. And far-off eventualities are here and gone before you know it. In this…

Do students prefer to use Google instead of the library catalog? Ever wondered why? Google is easier to use and delivers plenty of "good enough" resources to meet their needs. The current generation of online catalogs has two main problems. First, the look and feel of the interface doesn't reflect the conventions adhered to elsewhere on the web,…

This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their…

Libraries today face an increasing challenge: to provide relevant information to diverse populations with differing needs while competing with Web search engines like Google. In 2009, a large group of libraries, including the University of Nebraska-Lincoln Libraries, joined with Innovative Interfaces as development partners to design a new type of…

This article is the fourth in a series of articles published annually by "Computers in Libraries" surveying integrated library systems and services (ILSs). The purpose of the annual survey is to enable comparison of the ILSs that are available. ILS vendors are in constant pursuit of an ever-changing, consistently vague definition of what the…

The University of Maryland University College (UMUC) serves a dispersed patron base, and its library has developed, over time, a circulation system for distributing physical research materials to its patrons throughout the United States. This article discusses the development of this system and its associated interface/database management system…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

Describes the new service model of the Resource & Information Center at Harcourt, Inc., which was charged with developing and publicizing library services that would empower end-users. Includes tips for purchasing online databases, guidelines for developing content that will draw people into the company's intranet or Web site, and top 10…

An overview of the development of CD-ROMs is presented. Aspects covered include changes in coverage, the use of CD-ROMs in libraries and information units, changes in search interfaces and growth in end-user searching, changes in CD-ROM publishers, and hardware and networking developments. (Author)

Discusses the St. Philip's College (SPC) Learning Resource Center laptop loaning program. States that SPC is a Historically Black College and Hispanic Serving Institution that is now rewarding honors students by lending them laptops for a semester at a time. Discusses the development of the loaning program. Provides a list of Web sites for anyone…

Describes how a library, with an MCI Corporation grant, approached the process of setting up computers for the visually impaired. Discusses preparations, which included hiring a visually-impaired user as a consultant and contacting the VIP (Visually Impaired Persons) group; equipment; problems with the graphical user interface; and training.…

Describes a project at the Denver Public Library (Colorado) called "Kid's Catalog" that involved creating a child-oriented online catalog with a graphical user interface. The catalog's software is designed to search, make cognitive links, and present a list of materials. Research was conducted at the library and three elementary schools…