Describes outreach services at the Calgary Public Library, Canada which are designed to meet the needs of disabled and elderly patrons. Space requirements, library equipment, staffing, and services offered are discussed. Five references are listed. (EJS)

Discusses the changing face of libraries as a result of the penetration of technology into the home, school, and workplace. Charts the evolution of libraries from the perspectives of strategic planning, role, service delivery, organization and staffing, the librarian's role, budgeting and finance, assessment and accountability, and alliances. (VWC)