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Mariner, Vince – Resource Sharing & Information Networks, 2008
Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…
Descriptors: Library Services, Synchronous Communication, Reference Services, Shared Resources and Services

Steinke, Ralph G. – Library Trends, 1985
This paper traces the development of learning resources cooperation in northern Illinois community colleges. Discussion covers the community college philosophy and learning resources concept, background of the Northern Illinois Learning Resources Cooperative, success factors, activities (cooperative purchasing, information and resources sharing,…
Descriptors: Academic Libraries, Community Colleges, Learning Resources Centers, Library Acquisition
Hayashi, Maris L. – Resource Sharing & Information Networks, 2005
This article presents the staff perspective on the advantages of collaboration between a library cooperative in Southeast Florida and one of its member libraries. Collaborative relationships between library cooperatives and member libraries exist primarily to benefit library patrons and community users. Important relationships between cooperatives…
Descriptors: Lifelong Learning, Library Associations, Cooperatives, Library Services
Dayall, Susan A.; And Others – Library Journal, 1987
Six articles on computers in libraries discuss training librarians and staff to use new software; appropriate technology; system upgrades of the Research Libraries Group's information system; pre-IBM PC microcomputers; multiuser systems for small to medium-sized libraries; and a library user's view of the traditional card catalog. (EM)
Descriptors: Appropriate Technology, Card Catalogs, Computer Software, Computer Storage Devices
Goulding, Mary – Library Administration & Management, 1992
Provides background on the adoption of standards for reference service in public, special, academic, and high school libraries by the Suburban Library System (Illinois) and discusses their implementation and plans for evaluation. Highlights of the standards for written policies, staff, and resources are given; and the problem of noncompliance is…
Descriptors: Academic Libraries, Higher Education, Library Materials, Library Networks
Atkins, Stephanie S. – Journal of Access Services, 2003
The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…
Descriptors: Academic Libraries, Library Networks, Library Services, Staff Development
Kroll, Carol – School Library Media Annual (SLMA), 1994
Describes the Nassau School Library System and the role it plays in enabling librarians at 328 member libraries in Nassau County, New York, to become instructional leaders and key members of technology and curriculum planning teams. Highlights include how the change process was started, examples of practical accomplishments, promotion of library…
Descriptors: Change Strategies, Course Integrated Library Instruction, Elementary Secondary Education, Information Technology