Describes four successful public library programs for families and gives suggestions for planning programs and measuring their success. (LLS)

Vendor selection can mean success or failure of an approval plan; this study evaluates three book vendors by comparing their plans on the bases of speed, bibliographic accuracy, and discounts. (Author/CWM)

Reviews the National Library of Australia's strategic plan entitled, "Service to the Nation: Access to the Globe." Topics include structural and stylistic observations; context; key concepts (national leadership and coordination, technology, distributed national collection, and resources); and success factors. A sidebar provides…

This third in five-lesson tutorial on library evaluation focuses on three measures of reference effectiveness in terms of users' experience: total number of reference questions received, proportion of answers provided to inquiries received, and accuracy with which questions are answered. Four required and suggested readings and four references are…

Summarizes reasons for evaluating library literacy programs and the role of evaluation in the planning process. What to measure is discussed, and sample measures for library collections, support services, and direct instruction are listed. Issues to be considered in developing program objectives and evaluation strategies are also addressed. (10…

Describes the use of paraprofessional library staff at Aurora Library (Colorado) to teach part of the bibliographic instruction sessions. Highlights include strategic planning, revising the library instruction program to incorporate reduction and still meet the students' educational needs, staff attitudes, and program evaluation and changes. (LRW)

The first of five lessons in a tutorial on library evaluation from "American Libraries" and the University of Wisconsin/Madison School of Library and Information Studies includes instructions on how to earn a Certificate of Completion. A generalized evaluation model is presented and related to the planning process in libraries. (EJS)

Offers overview of reasons why libraries may choose to begin volunteer literacy program in their communities and the design and evaluation methodology that will enable them to make successful evaluation of programs. Highlights include soul-searching questions, planning guidelines and suggestions, and delineation of responsibilities (library staff,…

This second in a five-lesson tutorial on library evaluation focuses on the evaluation of library collections. Highlights include the seven-step evaluation process described in lesson one; quantitative methods (total size, unfilled requests, circulation, turnover rate); and qualitative methods (impressionistic, list-checking). One required and…

Focuses on the planning process described in the new guidelines for school library media programs developed cooperatively by the American Association of School Librarians and the Association for Educational Communications and Technology. Topics discussed include the rationale for planning, benefits and risks, and steps in the planning process. (10…

Presents the American Association of School Librarians (AASL) plan for national guidelines and standards in school libraries. Provides a template and applies the planning model, using the National Association of Secondary School Principals example. Outlines planning and implementation objectives, and discusses strategies, communication tools, and…

Describes a library-subsidized walk-in service at Albert R. Mann Library, Cornell University, which provides computer-generated bibliographies to undergraduate students at very low cost. Undergraduate needs, models, planning the service (parameters, fees, database selection, promotion), an initial evaluation of the program, and modifications of…

Explores problems in the design and evaluation of programs by which special libraries market their services, and identifies potentially useful approaches and quantifiable measures for market structure analysis, design decision-making, and marketing program evaluation. Eleven references and a list of nine use studies with survey instruments are…

This fourth installment in five-lesson tutorial on library evaluation focuses on evaluation of library programs (short-lived activities designed to meet specific needs). Highlights include seven steps in planning cycle and sample programs (reducing library noise, long-term effects of library-use instruction). Five required and suggested readings…

To coordinate an academic-library marketing effort effectively, a comprehensive plan is essential. A traditional marketing plan consists of four activities: determining what to promote, defining target audiences, choosing type of outreach, and evaluating program. Suggestions for promotional activities, forms of publicity, and examples from the…