What impact does the academic library have on student persistence? This study explores the relationship between traditional library input and output measures of staff, collections, use, and services with fall-to-fall retention and six-year graduation rates at Association of Research Libraries member libraries. When controlling for race/ethnicity…

Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

The identification and description of the personnel components of a library and their interrelations are used to construct an input-output model similar to those used to analyze the interdependence among sectors in an economy. This model makes it possible to forecast personnel requirements resulting from changes in demands for library services.…

Examines "A Planning Process for Public Libraries," published by the Public Library Association in 1980, discussing the mission of the public library, survey research and data collection, library goals and objectives, planning strategies, budgeting, the political environment, and output measures. Twenty-six references are cited. (EJS)

Explains the relationship of two Public Library Association publications concerning measurement of public library service: "Performance Measures for Public Libraries" (1973) and "Output Measures for Public Libraries: A Manual for Standardized Procedures" (1982). The importance of data collection methods is noted in discussing…

Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

This research review analyzes output measures that assess the effectiveness of a library's reference services: reference questions, reference staff performance, reference users, combined output measures, and combined input/output measures. The need for research, a definition of reference effectiveness, and input measures are noted. Seventy-three…

Explores how to analyze various political processes which affect resource allocation to libraries. The marketing of library "products" is discussed, and practical strategies for assisting the individual librarian in political processes are offered. (AEF)