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Showing 1 to 15 of 93 results Save | Export
Chute, Adrienne; Kroe, P. Elaine – Education Statistics Quarterly, 2000
Summarizes information about public libraries, including their number, administrative structure and legal basis, operating income and expenditures, staffing and collections, and services. Data from the Public Libraries Survey of the National Center for Education Statistics reflect the 8,967 public libraries in the 50 states and the District of…
Descriptors: Library Services, Library Statistics, Public Libraries
Peer reviewed Peer reviewed
Bertot, John Carlo – Library Trends, 2001
This article offers a number of statistics and performance measures that libraries may find useful in determining the overall quality of their network-based services; identifies a number of service quality criteria; and provides a framework to assist librarians in selecting statistics and performance measures based on service quality criteria.…
Descriptors: Computer Networks, Criteria, Library Services, Library Statistics
Peer reviewed Peer reviewed
Wiseman, Mary Jane – Journal of Youth Services in Libraries, 1990
Summarizes issues emerging from an institute on strategies and techniques for evaluating children's services in public libraries, including observation as a research method, the importance of statistics on children's services, and the adaptation of traditional evaluation strategies for children's services. (Seven references) (MES)
Descriptors: Childrens Libraries, Evaluation Methods, Library Services, Library Statistics
Peer reviewed Peer reviewed
Goldhor, Herbert – RQ, 1987
Discusses sources of available data on reference questions asked and answered in public libraries, and analyzes data collected between 1970 and 1985 in nine states. National data from libraries in the United States, Canada, and Great Britain are also presented. (Author/MES)
Descriptors: Data Analysis, Library Services, Library Statistics, Public Libraries
Adams, Stanley E. – Illinois Libraries, 1996
Presents 14 tables depicting Illinois public library referenda data from fiscal year 1977/78 through November 1995. Discusses success rates in terms of even versus odd years and spring versus fall for fiscal years 1986-95. Outlines types of library referenda, including: annexation; tax increase; bond issue; establishment (district); conversion to…
Descriptors: Legislation, Library Funding, Library Services, Library Statistics
Kroe, P. Elaine – Education Statistics Quarterly, 2000
Contains data on state library agencies in the 50 states and the District of Columbia, including these agencies' governance, services, collections, staff, and income and expenditures. Data are from the State Library Agency Survey, a cooperative effort of several government agencies, including the National Center for Education Statistics.…
Descriptors: Administration, Expenditures, Income, Library Services
Coffman, Steve; McGlamery, Susan – American Libraries, 2000
Discusses the availability and quality of commercial reference services available on the World Wide Web such as Ask Jeeves and the decline in library reference service statistics. Describes a project in California to help libraries develop live, real-time reference services over the Web by adapting Web contact center software. (LRW)
Descriptors: Computer Software, Electronic Libraries, Library Services, Library Statistics
Peer reviewed Peer reviewed
Weiner, Barbara – Behavioral & Social Sciences Librarian, 2000
A librarian at Hazelden Library, a non-profit foundation focusing on chemical dependency treatment, publishing, and education, gives a personal account of the steps used in determining the dollar value of providing library services in a specialized health-care library. After evaluating survey results and reviewing the library's 1998 statistics,…
Descriptors: Cost Effectiveness, Costs, Library Services, Library Statistics
Peer reviewed Peer reviewed
Campbell, Jerry D. – Reference & User Services Quarterly, 2000
Discusses the current state of academic reference services from a library administrator's point of view. Highlights include statistics that show a lack of quality reference service that meets users' needs; a decline in the demand for reference services; the role of technology; and changing attitudes about education, including increasing…
Descriptors: Educational Change, Library Administrators, Library Services, Library Statistics
Chute, Adrienne; Kroe, P. Elaine; Garner, Patricia; Polcari, Maria; Ramsey, Cynthia Jo – Education Statistics Quarterly, 2002
Summarizes information about public libraries in the 50 states and the District of Columbia for state fiscal year 2000. Also contains information about service measures, including Internet access, and collections and library finance. (SLD)
Descriptors: Access to Computers, Financial Support, Internet, Library Collections
Peer reviewed Peer reviewed
Rothstein, Samuel – Reference Librarian, 1989
Discusses measurement and evaluation as ways to justify reference work to users and library administration. A trivia contest is cited as a way to achieve public recognition, and measuring use of reference materials rather than the number of reference questions is recommended. User surveys and other measures of reference activity and value are also…
Descriptors: Evaluation Methods, Library Administration, Library Services, Library Statistics
Peer reviewed Peer reviewed
Heim, Kathleen M. – RQ, 1986
As background for defining public library adult services in the 1980s the perceived role of the public library in the United States since its inception is summarized and changing definitions are analyzed. Data collection and analysis plans for the Adult Services in the Eighties Project are described. (EM)
Descriptors: Adults, History, Library Planning, Library Role
Peer reviewed Peer reviewed
Chelton, Mary K. – Journal of Youth Services in Libraries, 1989
Reviews the reasons for the lack of national statistics on public library services to adolescents and describes the administration of a national survey of public library services and resources for young adults. The survey instrument is described, major findings are outlined, and implications for further study are discussed. (seven references) (CLB)
Descriptors: Adolescents, Library Services, Library Statistics, Library Surveys
Sivulich, Kenneth G. – Library Journal, 1989
Discusses the increase in circulation over the past seven years at the Queens Borough Public Library. Improvements in collections, promotion, and services responsible for this increase are examined, and circulation data are presented in graphs. (MES)
Descriptors: Graphs, Library Administration, Library Circulation, Library Collection Development
Peer reviewed Peer reviewed
Powell, Carol A.; Bradigan, Pamela S. – Reference & User Services Quarterly, 2001
Describes the process of initiating an e-mail reference service in 1995 at the Ohio State University Health Sciences Library and the growth of the service through 2000. Includes data on types of patrons who use the service; types of questions and answers; and how results have led to re-evaluating all reference services. (LRW)
Descriptors: Academic Libraries, Electronic Mail, Higher Education, Library Research
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