Describes the integration of personal digital assistants into a medical center library's services in Illinois. Discusses training for users; hardware selection; software selection and content; technical support; the role of libraries, including the creation of policies and procedures; and future challenges. (LRW)

Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)

Discusses the problems associated with schools allowing access to the Internet and describes the technologies currently available to address filtering issues. Presents a proposed solution for the Greek School Network, including the creation of acceptable use policies and selecting appropriate software. (Author/LRW)

Proposes a taxonomy to aid decision makers in selecting computer software consistent with their educational values regarding the nature of instruction and the use of information technology, based on beliefs about human development and learning. Characteristics of instruction, properties of software, and the congruence between them are discussed.…

The strategic planning process developed at Hartwick College (New York) begun in 1992 is described, and the college's resulting commitment to information technology is discussed. Issues arising during the process included choice of operating system(s), winning over skeptics, software selection, development of technical support, establishment of a…